If you want to cancel your ticket, please contact us as early as possible.

In some cases, you may be required to contact the airline directly to have your ticket(s) canceled. Once the airline confirms the cancellation, you can contact us to request a refund. Please keep in mind that we charge a fee for this service.

If you cannot reach us to cancel your ticket before your departure, please contact the airline directly. Please note that if you have more than one airline assigned to your booking, you will need to contact each airline directly to proceed with cancellation. Specific regulations may apply when canceling your ticket close to or after departure, which may affect your compensation eligibility.