Skip to main content
Azul | TripStack
  • Flights
  • Contact us
  • FAQ
  • Airline Information
  • My Bookings
My Bookings
Menu
SupportContact usFAQAirline InformationMy Bookings
  1. Home
  2. FAQ Home
  3. Products and Services
  4. How does your Cancellation Protection work?
  • Check-in
  • Airline Schedule Change
  • Baggage / Baggage information
  • Ticket changes and cancellation
  • Payment
  • Before I book
  • Self-Transfer
  • Products and Services
    • How does your Cancellation Protection work?
    • What does the Flexible Ticket Service mean? 
    • Do you need help with your rebooking?
    • What should I do if I have questions about accommodation or car rental?
    • Show all

How does your Cancellation Protection work?

If you buy our Cancellation Protection and fall seriously ill or have an accident, you can cancel your trip and get your money back. This also applies in the case of death of someone in your travelling party or a close relative. The Cancellation Protection is valid together with an approved medical certificate and must be bought at the time of booking.

Products and services

  • Cancellation protection

About us

  • About us
  • Terms and Conditions
  • Privacy Policy
  • Information on cookies
  • Accessibility Statement

Support

  • Contact us
  • FAQ
  • Airline Information
  • My Bookings

Log in

My Bookings
  • Visa
  • Mastercard
The services provided on this website are made available by:
OY SRG Finland AB, Org no. 1925453-7, VAT no. FI19254537 and its partners.

© 2025 OY SRG Finland AB. All Rights Reserved.